Buy It Now & Pay Later Terms Skip to Main Content

Buy It Now & Pay Later Terms

 

If you purchase a product on shop.colgate.com using our Buy it Now & Pay Later option, you get to try the product for free until the end of the 14th day after you placed your order (the “Trial Period”).

When you purchase a product using the Buy it Now & Pay Later option, we will verify the credit card information you provide but you will not be charged until the end of your Trial Period. To avoid being charged, you must return the product before the end of the 14th day after you placed your order. If you do not return the product by the end of the Trial Period in accordance with these terms, you authorize us to charge your credit card for the full price of the product plus applicable taxes.

To return a product purchased using the Buy it Now & Pay Later terms, please contact Customer Service at 1-800-468-6502 or support.shopsmiles@colgate.com.

To avoid being charged at the end of the Trial Period:

  • The products you wish to return must be collected by the package courier by the end of the Trial Period. To start the return process, contact Customer Service at 1-800-468-6502 or support.shopsmiles@colgate.com to request a return label. We are available Monday-Friday, 9 a.m.-5:30 p.m. ET.
  • The returned product must be in good physical condition (not damaged) and in its original packaging. All accessories originally included with your purchase must be included with your return.
  • You must use the return label provided by Customer Service to return your product.

If you decide to keep a product you purchased with the Buy it Now & Pay Later option, no further action is required. Simply keep using your product.

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